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Terms and conditions

By paying Ltd. through the means provided on this website, you ("the customer") agree to the following terms and conditions:

1) Our identity and address

This website is owned and operated by Ltd., a company registered in England, no. 04048093. Registered office: 7 Old Farm, Yeovil Road, Sherborne, Dorset, United Kingdom DT9 4DG. Further contact details can be found by clicking here.

2) Licence fees and payments

Licence fees payable to Ltd. are shown underneath or adjacent to each puzzle or puzzle pack displayed on this website. They include all applicable sales taxes. The customer may pay by clicking the puzzle or pack and then checking out using the web-based shopping cart provided, using one of a wide range of credit, debit or charge cards.

3) Delivery and invoicing

Delivery is by download from this website once payment has been made and normally happens within a few seconds of the customer clicking the download link provided at the checkout. There is an additional download facility provided by an email sent to the customer after payment, with similar delivery speed. There is no delivery charge. A tax invoice is also emailed to the customer soon after payment has been made.

4) Licensing: publications, apps and websites

Unless other licensing arrangements are specifically agreed in writing between the customer and Crosswordsite:

a) in return for the licence fee paid by the customer for any puzzle on this website except US cryptics, Crosswordsite provides the customer with a licence ("the licence") to publish the puzzle and its solution once each in a single publication or app or website within the period of one calendar year starting on the date of payment. US cryptics are provided for personal solving only.

b) there is no limit to the number of puzzles the customer may license, but the customer may not simultaneously publish more than two puzzles and two solutions in any single publication, app or website without the prior written agreement of Crosswordsite.

5) Exclusivity

The puzzles and solutions included in the licence are not exclusive to the customer.

6) Cancellation and refunds

The customer’s licence to reproduce Ltd.’s crossword puzzles is a contract for digital content under the United Kingdom’s Consumer Contracts Regulations. The contract starts immediately on commencement of the download the customer has paid for. The usual cancellation period of 14 days specified in the Regulations does not apply, and the customer’s rights to cancel and/or claim a refund of amounts paid end once download has started. However, Crosswordsite will refund fees paid for downloaded puzzles which the customer can show to be defective.

7) Acknowledgements and restrictions

The customer agrees not to edit, reverse engineer or change in any way either the puzzles or the solutions, and not to authorise others to do so.

8) Jurisdiction

These terms and conditions shall be interpreted and applied under the laws of England.